SIM unlocking is the process of removing the network restrictions placed on your mobile device by the original carrier. Once unlocked, your phone can be used with compatible SIM cards from other carriers worldwide.
Yes. In the United States, unlocking your phone is legal under the Unlocking Consumer Choice and Wireless Competition Act.
However, it is your responsibility to ensure that unlocking is permitted in your country and that you follow your carrier’s contract terms.
Turnaround times vary by carrier and device model. Many unlocks are completed within minutes or hours, while some may take a few days depending on supplier availability.
We always provide the average expected time, but this is an estimate — not a guarantee.
Yes — but only if your order has not yet entered processing. Once we’ve started working with suppliers, it cannot be cancelled. Please review our [Refund & Cancellation Policy] before placing an order.
We offer a 100% Money Back Guarantee if:
Refunds are not issued if:
A phone becomes hardlocked when all unlock code attempts have been used up. In this case, no unlock code will work, and refunds are not available.
No. Our methods are 100% safe when used correctly. But if a customer uses their device improperly, GSM Fusion is not responsible for any damage caused.
No. If your device is blacklisted, lost, or reported stolen, unlocking does not remove these restrictions. The phone will remain unusable on many networks.
Compatibility depends on hardware (bands/frequencies) and network technology (GSM, CDMA, LTE, 5G). It is Your responsibility to confirm that the device will work with the new carrier before unlocking.
If the wrong IMEI was provided, the unlock will not work, and no refund will be issued. Please double-check before ordering by dialing *#06# on your device.
Our customer support team is here to help:
Customer Support
📧 support@gsmfusion.com
📍 Georgia, USA